1. Using NAC Shop
By using NAC Shop, customers agree to use the platform honestly, provide accurate details, follow payment instructions and respect the order, delivery and support process.
2. Pricing and availability
Prices, product availability, delivery timing and route costs may change because of supplier updates, currency movement, route changes, customs exposure or product-specific requirements.
3. Payment and confirmation
An order is processed after payment is received, approved or placed under review through an accepted payment route. Customers must use the correct reference and must not submit false, recycled or misleading proof of payment.
4. Delivery and tracking
NAC Shop may support collection, pickup-point delivery, doorstep delivery or other approved routes. Delivery estimates are targets, not absolute guarantees.
5. Customer support
If an order issue arises, the customer should contact NAC Shop promptly with the invoice number, order reference, photographs where relevant and a clear explanation of the issue.