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Refunds & Returns

Njira yomveka ya kubweza ndalama ndi kusamalira mavuto a oda.

NAC Shop imawunika refund kapena return requests mogwirizana ndi status ya oda, supplier terms, delivery stage, payment evidence ndi customer protection.

Customer Protection

Cholinga ndi kuthetsa mavuto mwachilungamo, osasokoneza payment security kapena supplier verification.

1. Pamene refund ingawunikidwe

Refund ingawunikidwe ngati oda yaletsedwa musanagwiritsidwe ntchito, stock yatha, chinthu chasiyana kwambiri ndi zomwe zinavomerezedwa, kapena pali vuto lina lomwe NAC Shop yatsimikizira.

2. Zomwe kasitomala ayenera kupereka

Kasitomala ayenera kupereka invoice number, order reference, proof of payment, zithunzi ngati zilipo, ndi kufotokoza momveka bwino vuto.

3. Zinthu zosabwezedwa nthawi zina

Ndalama za shipping, customs, handling kapena supplier cancellation charges zingakhale zosabwezedwa ngati ntchitozo zayamba kale kapena ndalama zinaperekedwa kale kwa third party.

4. Njira ya wallet

Refund ikavomerezedwa, NAC Shop ingabwezere kudzera pa original payment route, wallet credit, kapena njira ina yovomerezeka ndi treasury review.